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Re: Reference Data and Online Help

Subject: Re: Reference Data and Online Help
From: Steven Oppenheimer <Steven -at- OppenheimerCommunications -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 24 Jun 2004 11:56:53 -0400


Well, this is what *I* thought -- documentation content (whether online or print) has to fit function, determined by both the design of the software itself, and the needs of the users. But try telling that to the manager I was dealing with! Anyway, based on the replies, there seems to be an overwhelming consensus that my manager was sorely in error. Thanks, once in a while it helps to have people let me know that I am not the crazy one.

Steve O.

The online help design and content have to be tailored to the needs of
the people who will be using the program. There is no "rule" except
that.

Bonnie Granat
www.GranatEdit.com

Steven Oppenheimer, M.A.
Oppenheimer Communications
Technical and Business Writing: From Complexity To Clarity (SM)
Steven -at- OpComm -dot- com www.OpComm.com (301) 468-9233

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