Robo X3 Registry Glitch

Subject: Robo X3 Registry Glitch
From: "Mike Bradley" <mbradley -at- techpubs -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 25 Jun 2004 13:24:11 -0700

All of a sudden I can't work in X3 for Word 2000. A couple of weeks ago I
was able to, now I can't.

When I start up, I get an error message, then RoboHelp hangs up:

Can't read registry entry AppPath. RoboHelp may not be installed
properly. Re-install blah, blah.

I've re-installed half a dozen times to no avail.

In the meantime, RoboHTML runs fine.

In the registry for RoboHelp for Word, there are two AppPath variables with
the correct paths to the installed application:

AppPath = C:\Program Files\RoboHelp Office\RoboHELP\RoboHELP.EXE
RoboHELP AppPath = C:\Program Files\RoboHelp Office\RoboHELP

I checked the RoboHelp forum and found that the problem is not unique and
that re-installing X3 an infinite number of times *might* fix it.
Uninstalling X3, installing an older version, then installing X3 again
*might* fix it, too.

Does anyone have something more helpful to say?

Does anyone know why migration in the X series is fraught with problems?
This isn't the first one I've had. What makes them worse is that RoboHelp
doesn't know why they happen or how to fix them.

= Mike Bradley


SEE THE ALL NEW ROBOHELP X5 IN ACTION: RoboHelp X5 is a giant leap forward
in Help authoring technology, featuring Word 2003 support, Content
Management, Multi-Author support, PDF and XML support and much more!

COMPONENTONE DOC-TO-HELP 7 PROFESSIONAL: From a single set of Word documents, create online Help and printed documentation. New version offers yearly subscription service, Natural Search, Modular TOC Utility, Image Map Editor, Theme Designer, Context String Editor, plus more. .

You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: RE: Serif for Power Point
Next by Author: RE: RoboHelp for Word or RoboHelp Office?
Previous by Thread: Re: Crispy around the edges
Next by Thread: Word Question

What this post helpful? Share it with friends and colleagues:

Sponsored Ads