Microsoft pays dear for insults through ignorance

Subject: Microsoft pays dear for insults through ignorance
From: oudeis <oudeis -at- tampabay -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 20 Aug 2004 08:50:48 -0400


speaking of knowledge, lack thereof, and editing:

Microsoft pays dear for insults through ignorance

Paul Brown, environment correspondent
Thursday August 19, 2004

nsensitive computer programmers with little knowledge of geography have cost the giant Microsoft company hundreds of millions of dollars in lost business and led hapless company employees to be arrested by offended governments.

The problem has damaged the company's reputation and the "trust rating," which is seen as key to keeping the company competitive, has dropped, a senior Microsoft executive revealed yesterday at the International Geographers Conference in Glasgow.

In a frank assessment of the company's problems in trying to be a global player without offending local sensibilities, Tom Edwards, its senior geopolitical strategist, said employees' lack of basic geography was to blame.
<...>
http://www.guardian.co.uk/online/news/0,12597,1286066,00.html



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