Re: New TECHWR-L Poll Question

Subject: Re: New TECHWR-L Poll Question
From: James Barrow <vrfour -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 22 Nov 2004 09:01:14 -0800

The 'implemented' part of this question makes it very interesting. I've worked on projects where the project manager almost pleaded for suggestions to improve a product or process, only to have every one of the suggestions shot down due to 'the budget'. Other project managers have come right out and said: "Look, we can work together as a team, but since my butt's on the line if anything goes wrong, let me come up with any improvements."

Off the top of my head, I would estimate that 90% of my suggestions, although appreciated, were not acted upon due to budget constraints, scope of project, manpower, time, etc.

The other 10% were not acted upon at the time I brought them up, but later adopted when the stakeholders pulled their heads out of the clouds...or other places better left unsaid:^)

- Jim

On Nov 21, 2004, at 8:06 PM, Lisa M. Bronson wrote:

As a technical writer, how often have your suggestions for improving a
product been implemented?

* More times than I can count!
* Several times
* Once or twice
* Never
* I have never offered any suggestions
* My suggestions are not taken seriously
* A suggestion not from a customer? Not considered!
* Other/None of the above



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