Subject:Re: usability study From:Michele Davis <michele -at- krautgrrl -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 01 Dec 2004 10:34:54 -0600
Lyndsey,
In writing classes, when we're asked to critique others work, we are
told to to say nice things first. That might be the way to go. Introduce
ALL nice things about the doco first, instead of as an addendum or post
script to all the bad things.
Michele
--
Michele
612-824-3516
612-309-6903 (cell)
www.krautgrrl.com
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and the uber empyre
lyndsey -dot- amott -at- docsymmetry -dot- com wrote:
At the end of the list, I've written something like "Despite the
problems noted above, the paper documentation is excellent--well
written, well laid out, etc." Who's going to notice that statement?
I have asked if I can present my findings as a ppt presentation, which
would at least allow me to make my points in a less formal and more
friendly manner, but I am told that I must submit the review as a
document. The more I write, the more I dread the fallout.
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