Re: Transitioning User Expectations from Feature to Task-Based Information

Subject: Re: Transitioning User Expectations from Feature to Task-Based Information
From: technical -at- theverbalist -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Feb 2005 12:09:53 -0700


> I don't think that it's a case of helping users make the transition so
> much as accomodating them - especially since one is your manager.
>
> Why not provide a feature-based Toc along with the regular one? That
> shouldn't take up too much time, and, that way, you can accomodate everyone.

Hmm, I hadn't thought of taking a fish-and-fowl approach to the ToC, but
that's a possibilty. There tend to be about three different internal names
for eatch feature that float around, but if I can get one official name
for the features I could work with that...

Thanks for thinking outside of my docbox ;-)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WEBWORKS FINALDRAFT - EDIT AND REVIEW, REDEFINED
Accelerate the document lifecycle with full online discussions and unique feedback-management capabilities. Unlimited, efficient reviews for Word
and FrameMaker authors. Live, online demo:
http://www.webworks.com/techwr-l

Technical Communication Certificate online - Malaspina-University College, Canada. Online training in technical writing, software (FrameMaker, RoboHelp, Dreamweaver, Acrobat), document & web design, writing manuals, job search. www.pr.mala.bc.ca/tech_comm.htm for details.

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.



Previous by Author: Transitioning User Expectations from Feature to Task-Based Information
Next by Author: Re: Transitioning user expectations from feature to task-based information?
Previous by Thread: Re: Transitioning User Expectations from Feature to Task-Based Information
Next by Thread: RE: How to deal with a "Closed" group of writers? Take 2


What this post helpful? Share it with friends and colleagues:


Sponsored Ads