RE: Customer expectations

Subject: RE: Customer expectations
From: Matt Horn <mhorn -at- macromedia -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 7 Mar 2005 09:36:00 -0500

> Some of the questions I need answered are:
> Where do customers purchase your product?
> How do they purchase your product?
> Why do they purchase your product?
> What type of people (customers) purchase your product?
> What methods of communication do you use to communicate with
> customers and how often do you communicate with your customers?
> How do you negotiate the contract between you and your customers?

You might try contacting technical writing outsourcing firms, too. One
example in the US is Techniscribe ( I am sure there
are others.



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