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Generally, I follow the Problem ... Resolution format because I believe that
matches the readers' viewpoint. If they want to know if a specific problem
they've encountered has been resolved, they're going to be looking for
something that describes that problem. How would they know what resolution
they're looking for?
BTW, my resolutions are often as simple as "This has been corrected." (When
the correction changes something substation, obviously, I note that.)
Senior Technical Writer
dkb -at- foundationsoft -dot- com
Foundation Software, Inc.
800-246-0800 ext. 213
The #1 Accounting Software for Labor-Intensive Contractors
From: The Peanut Gallery [mailto:wade -dot- courtney -at- gmail -dot- com]
When writing your release notes, which format do you follow and why?
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