RE: Release Note Formats

Subject: RE: Release Note Formats
From: "Susan Guttman" <Susan -dot- Guttman -at- contactft -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 21 Apr 2005 10:48:03 -0400


Problem > Resolution.

My reasoning is that the client probably knows of or has encountered the
problem, and thus will be looking for that. Starting with the resolution is
not good usability, IMHO.

Bill S. Guttman
TW Monkey


-----Original Message-----
From: The Peanut Gallery
Subject: Release Note Formats

When writing your release notes, which format do you follow and why?

Problem....Resolution

Resolution....Problem.

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