RE: Updated documentation

Subject: RE: Updated documentation
From: "V Moorman" <vmoorman -at- telus -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 20 Jul 2005 14:59:19 -0700



1. The customer comes first. If they are happy, leave it alone.
2. Internal anarchy can be minimized by drafting (and adhering to) clear
company policies.
3. Don't sweat the small stuff.

Vicky Moorman
Clear Technical Documentation Services
www.cleartechnical.ca

>My question is: should I go ahead and send the updated, proper document to
>the customer? Would it be confusing for them to receive two documents that
>said essentially the same thing? Should I wait until there is an upgrade?



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References:
Updated documentation: From: siliconwriter

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