Re: Current Online Help Tool of Choice?

Subject: Re: Current Online Help Tool of Choice?
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 11 Aug 2005 21:28:04 -0400

> here's a link to some interesting developments:

It appears to be a typo. The Help system it's from has a 2004 copyright.

> So what's up with this? I've heard that Macromedia was scrapping
> RoboHelp but these descriptions of new product features in X6 suggest
> otherwise. But that could all be on hold because of the merger with
> Adobe.

Unless they rehired a development staff, I can't see how RoboHelp's
development survived the spring.

> With all of the new security being imposed on browsers (XP sp2 and
> .chm) and plugins (Flash Reader 8), it's hard to predict which types
> of help formats will be easily accessible to our users. I think we, as
> tech writers should be very concerned that these decisions are being
> made by corporate types who don't appreciate user needs.

I think we, as tech writers, should validate why these decisions are
being made before we assume it's because corporate types don't care
about user needs.

> I was never a Flash evangelist, but it seems to me that right now
> Flash has the best development basis to provide secure access to
> media-rich help files. Attached is a technical doc about where Flash
> is heading. At least they're dealing with it. Personally, I hope they
> bring us into their fold. But they won't do it unless we keep after
> them.

I have no idea what you mean by "bring us into their fold". Flash has
been around for quite some time and has been a tool used by tech
writers since its debut.

Bill Swallow


Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today!

You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Re: Current Online Help Tool of Choice?: From: Bill Swallow

Previous by Author: Re: Screenshot copyright issues
Next by Author: Re: How does one "sign-off" on a 200 page document?
Previous by Thread: Re: Current Online Help Tool of Choice?
Next by Thread: Re: Current Online Help Tool of Choice?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads