Re: Current Online Help Tool of Choice?

Subject: Re: Current Online Help Tool of Choice?
From: Lou Quillio <public -at- quillio -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 11 Aug 2005 22:37:14 -0400

Bill Swallow wrote:

> I think we, as tech writers, should validate why these decisions are
> being made before we assume it's because corporate types don't care
> about user needs.

Agree. 'Corporate types' -- spectral things that *probably* have
known habits -- care or don't about this one or the other, a little
or a lot, more today or less tomorrow. As tech writers and content
managers we navigate solutions not products, end to end. Leaders
don't see boogeymen, and freedom's where you make it. Don't want to
be kept? Stay off your knees.

> I have no idea what you mean by "bring us into their fold". Flash has
> been around for quite some time and has been a tool used by tech
> writers since its debut.

Agree again. Flash animations are important content -- as objects
that *augment* hierarchical text or similarly organized presentation
of info.

I remember a "Letter _from_ the Editors" of National Lampoon
magazine, maybe 1976 vintage. The letter 'writer' complained about
characters from Beverly Hillbillies appearing on Green Acres and
showing-up on Petticoat Junction, etc. If this kept up, he wrote,
there wouldn't be TV shows any more, just one Uber-show that ran
24-hours, characters traipsing in and out whenever. A few years of
that and nobody could tell TV from reality any more, and he, for
one, didn't want to come home to find J.R. schtupping his wife.

Movies and pictures were supposed to have pimped text 100 years ago.
Didn't happen.

Use Flash where it's right. Here's an example:

Look for the blue star.



Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today!

You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Re: Current Online Help Tool of Choice?: From: Bill Swallow
Re: Current Online Help Tool of Choice?: From: Bill Swallow

Previous by Author: Re: Any open source help software tools?
Next by Author: Re: InDesign as a FrameMaker substitute?
Previous by Thread: Re: Current Online Help Tool of Choice?
Next by Thread: Re: Current Online Help Tool of Choice?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads