Re: Help testing - how do you handle it?
Our latest & biggest Help system is dynamic (topics display based on specific module and user privilege) andBeth Agnew
supports customer white labelling. So, there are more complications, more
things to test, and (to be honest) more things that I can mess up on.
How do you handle your review & doc testing? Who reviews your Help? Who
reviews your documentation? Are you able to automate (and if so, how) the
Help testing? How do you test links? Does anyone "signoff" on the docs? If
you're part of a writing group - do you review each other's work?
Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, ON 416.491.5050 x3133
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