RE: a survey on help systems

Subject: RE: a survey on help systems
From: "Joe Malin" <jmalin -at- tuvox -dot- com>
To: "A.H." <isaac840 -at- yahoo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 27 Feb 2006 16:56:38 -0800

I use RoboCopy/Oracle Help for the web. Probably moving towards a
DITA-oriented solution.

Using a wiki is an interesting idea. My first question is how you plan
to maintain page organization (unless you don't) and context
sensitivity. Also, do you have an existing need to let users


Joe Malin
Technical Writer
jmalin -at- tuvox -dot- com
The views expressed in this document are those of the sender, and do not
necessarily reflect those of TuVox, Inc.

-----Original Message-----
From: techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of A.H.
Sent: Monday, February 27, 2006 1:48 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: a survey on help systems

Hey whirlers,

We used RoboHelp X5 to create our last help file and are thinking of
moving away from the traditional help file and more towards help in
which users can participate. We use Confluence, the enterprise wiki
software from Atlassian, and were thinking of opening up Confluence to
house our end user and developer docuementation.

What are people using to create help files these days? Custom stuff or
off the shelf Robohelp, Madcap, etc?

Anthony Hernandez


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!.

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Previous by Author: RE: Being Laid Off
Next by Author: RE: Most annoying word
Previous by Thread: RE: a survey on help systems
Next by Thread: RE: a survey on help systems

What this post helpful? Share it with friends and colleagues:

Sponsored Ads