RE: a survey on help systems

Subject: RE: a survey on help systems
From: "Schutz, Me" <me -dot- schutz -at- thermo -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 28 Feb 2006 09:39:22 -0600

On Mon, 27 Feb 2006 13:47:50 -0800 (PST) "A.H." <isaac840 -at- yahoo -dot- com>
What are people using to create help files these days? Custom stuff or
off the shelf Robohelp, Madcap, etc?

Existing traditional help systems are updated and maintained using
RoboHELP for WinHelp 2000.
Existing tutorials (interactive wizards and read-through) are updated
and maintained using Toolbook 6
(yup...ancient technology, and such an ancient version of RoboHELP that
no one supports must pay per problem)

New systems are expected to be designed and produced in html using Help
Producer from a German company MGTEK. They haven't bought the software

Mary Ellen Schutz
Sr. Technical Writer
Translation Coordinator
Thermo Electron Corporation
5225-4 Verona Road
Madison, WI 53711
Telephone: (608)276-6100 ext. 2339
Fax: (608)276-6328
me -dot- schutz -at- thermo -dot- com

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