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short article about product complexity

Subject: short article about product complexity
From: "James Jones" <doc-x -at- earthlink -dot- net>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 7 Mar 2006 21:56:34 -0600

This short article, 'Complexity causes 50% of product returns: scientist',
also relates to technical communication, methinks.

http://news.yahoo.com/s/nm/20060306/tc_nm/productreturns_dc

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References:
Oops, time for bed -Template link: From: b . hennessey

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