Interesting book on Management Consulting

Subject: Interesting book on Management Consulting
From: "Amanda" <bluestreaker1977 -at- hotmail -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 21 Mar 2006 13:39:04 -0800

While I realize that this is a tech writing list, I am currently working on tech writing for management consulting and stumbled across this book as I was researching today.


Rip-Off! - What's it all about? Read / buy the book

Who are management consultants? What power do they have? How can they charge so many millions for their services? Do they really deliver any value? Why do organisations use them? How can some organisations pay tens of millions and even hundreds of millions of euros or dollars or pounds year after year to their favourite management consultancies?

At last, an insider takes the lid off Management Consulting and reveals how too often it has become a licence to take almost unlimited quantities of clients' money. In Rip-Off! - The scandalous inside story of the management consulting money machine, the author shows that there can sometimes be truly great management consultancy. However, he also reveals how most of the world's major Management Consultancies have become enormous factories churning out thousands of almost identical "vanilla" consultants, whose time must be sold to clients, whether clients have problems to be solved or not.

David Craig explains how consultancies can take someone off the street, teach them a few simple techniques and sell their time to clients for half a million pounds, dollars or euros a year. He shows how and when consultancy can deliver huge value. But he also gives example after example of where consultants have looted and even ruined well-known organisations. He shows the tricks used by consultants to manipulate management teams to ensure that even organisations which had no intention of using consultants, find themselves paying millions each year for consulting services. And he shows how, in a business awash with money, excesses of greed and sex pervert people's morality and lead to constant but lucrative abuse of clients' trust and confidence.

From the consultancy owner celebrating a big sale by throwing fistfuls of
money at his directors, to clients shouting in frustration over projects, costing tens of millions, which were catastrophes, to consultants making up songs and jokes about the stupidity of their clients and threatening, lying and falsifying their results to sell projects that clients didn't need, from boardrooms to sex clubs and brothels, the author paints a vivid picture of a business where dishonesty and self-interest have become the dominating characteristics.

This is an extraordinary lively, entertaining, shocking yet truthful exposé of a business, which has abused too many of its clients for too long. After Rip-Off!, the world of Management Consulting will never be the same again.

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