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Subject:RE: How far do you go? From:"Erika Yanovich" <ERIKA_y -at- rad -dot- com> To:"Joanne Grey" <jgrey -at- Brocade -dot- COM>, <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Sun, 23 Apr 2006 09:50:22 +0200
I find cross-references annoying. The best solution from the user's
perspective is one integrated source of info. But I realize, of course,
that not every company wants to invest that much in their docs. As for
the 10 different ways, it's a typical case for an XML app. Make the user
choose the HW, SW and OS from drop-down lists and then display just the
ways matching the data entered. We use an IT programmer to develop the
framework and we enter the data. And yes, it needs lots of maintenance.
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