Re: Metrics for Technical Writing.

Subject: Re: Metrics for Technical Writing.
From: quills -at- airmail -dot- net
To: "Smith, Kevin T" <kevin -dot- t -dot- smith -at- bankofamerica -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 24 Apr 2006 22:08:14 -0500

At 4:38 PM -0400 4/24/06, Smith, Kevin T wrote:

Are there any examples available for metrics that represent technical writing? I would like to collect baseline numbers and track our activity in an IT Development Shop.

Thanks, Kevin

Unless you are doing something that is concrete and measurable, metrics are useless timewasters. Even with your stated goal, you are going to have to decide what to count, and how to count it. What you are trying to do may not even be meaningful. Statistics only have meaning in a defined context, out of that context they only cause problems. After awhile one of two things may happen with your statistics, 1) the context will be forgotten and the numbers will be the only important thing to management, 2) the entire process will fall into disuse.


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today!.
Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Metrics for Technical Writing.: From: Smith, Kevin T

Previous by Author: Re: [CE-L] USAGE: alright all right
Next by Author: Re: Dating the Internet (was Re: Funny Tech Writing)
Previous by Thread: Re: Metrics for Technical Writing.
Next by Thread: Re: Metrics for Technical Writing.

What this post helpful? Share it with friends and colleagues:

Sponsored Ads