RE: Looking for re-packaging publishing app

Subject: RE: Looking for re-packaging publishing app
From: Stuart Burnfield <sburnf -at- au1 -dot- ibm -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 9 May 2006 08:59:04 +0800

Paul said:
Totally agree. Think of your docs as programmer source code.
> Would anyone give the person making the request your
> programming language software and allow them to "customize"
> the output? I hope not.

Actually, this is very common. Outside of home users and small businesses
it would be the norm for commercial software to be customised in some way,
either to 'do more stuff' or 'do stuff our way' or 'work with our other
stuff'. The customisation can be done by the vendor, the customer or a
third party.

The documentation should also be customised to match the software but this
is often not done well. Thinking of better ways to handle this should be
seen as a challenge and an opportunity for us.



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