Re: Customer Support Hat
Wonder how many of you have ever been responsible for taking support calls
as well as being responsible for docs & web content. Seems like a natural
hat to wear in a small group. I'm interviewing with a tiny start-up and
interested in exploring all the ways in which I bring value.
Technical Writing Consultant, Compuware
Author, "SUSE Linux 10 Unleashed"
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Customer Support Hat: From: Kimberly McClintock
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