RE: Developing a Methodology

Subject: RE: Developing a Methodology
From: "Johnson, Tom" <TJohnson -at- starcutter -dot- com>
To: "John Posada" <jposada01 -at- yahoo -dot- com>, "Zuercher, Darrell" <dzuerche -at- tva -dot- gov>, <eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com>
Date: Fri, 26 May 2006 07:36:56 -0400

Are you saying if you write a document has lots of defects but they aren't discovered you've achieved Six Sigma? Somehow that doesn't seem right.

Tom Johnson
Technical Writer
tjohnson -at- starcutter -dot- com

-----Original Message-----
From: techwr-l-bounces+tjohnson=starcutter -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+tjohnson=starcutter -dot- com -at- lists -dot- techwr-l -dot- com]On
John Posada wrote:

BTW...the goal of Six Sigma, from the perspective of documentation,
means that if a million people read a document, only 3.4 defects will
be discovered (even if it means that 3.4 readers discovered the SAME
defect). In other words, if 500,000 people read it, there will be a
cumulative number of 1.7 defects noticed (3.4/2), and if 250,000 read
it, .85 defects will be noticed.

John Posada
Senior Technical Writer

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