Re: Online Help

Subject: Re: Online Help
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "John Posada" <jposada01 -at- yahoo -dot- com>, "Bill Swallow" <techcommdood -at- gmail -dot- com>
Date: Mon, 17 Jul 2006 11:01:25 -0700

When I was first hired as a tech writer, the company maintained
a staff of desktop publishers, illustrators and editors. I spent
nearly all of my time researching and testing product, then banged out quick, unformatted drafts in MS Word and sent them and the original screencap files to the DTP group. My source material came back to me formatted, illustrated and copy-edited, and alll I had to do was verify that the technical content was still accurate, update
as needed and then release.
Today almost all tech writers are tools people as well as content people (and judging from the balance of questions on this and other tech writing forums I read, I'd say an awful lot of us are
actually tools first and content second). In my view, the quality of techwriter life and of most product documents have both
suffered for the change.

Gene Kim-Eng

----- Original Message ----- From: "John Posada" <jposada01 -at- yahoo -dot- com>

I'm not arguing anything. I was only responding to your statement
that people are hired for writing rather than for tools.


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today!.
Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Re: Online Help: From: John Posada

Previous by Author: Re: Online Help
Next by Author: Re: Online Help
Previous by Thread: Re: Online Help
Next by Thread: Re: Online Help

What this post helpful? Share it with friends and colleagues:

Sponsored Ads