Re: Why marketing should make the user manuals

[John Posada <jposada01 -at- yahoo -dot- com>]

> It all comes down to purpose and execution. User guides are not
> intended to wow anyone. They're meant to educate. 

Why must they be mutually exclusive? 

John Posada
Senior Technical Writer

"I think the problem, to be quite honest with you, is that you've never actually known what the question is."
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