Re: Gnaargh! Or, I Am Not Psychic

Subject: Re: Gnaargh! Or, I Am Not Psychic
From: "Bill Swallow" <techcommdood -at- gmail -dot- com>
To: "Sarah Bouchier" <Sarah -dot- Bouchier -at- exony -dot- com>
Date: Wed, 13 Sep 2006 12:06:50 -0400

My suggestion for you: tell them that due to last minute UI changes,
the docs are going to be late. No apologies, no finger pointing. Cause
and effect.

What is the best process you've ever worked with (or dreamed of) that
enables technical authors to find out about changes/new projects etc
before the very last minute is past?

We take a crazy approach. We use a project plan, communicate status,
and communicate change. ;-) Basically, if it's in the plan, expect it
to happen. If it's not in the plan, it's brought up as a change, which
requires sign-off to make the change. If it happens without notice,
it's either backed out of the product or added into the schedule as
additional work.

The key is communication. We use an e-mail notice system for every
check-in to a teamline, so if you don't know that a change was made,
it's really your own fault for not paying attention in meetings and to

Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
avid homebrewer and proud beer snob
"I see your OOO message and raise you a clue."

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Re: WinHelp on Vista: From: Mike Starr
Gnaargh! Or, I Am Not Psychic: From: Sarah Bouchier

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