Input on Employee Manual project?

Subject: Input on Employee Manual project?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, Ben Bristow <btbris -at- gmail -dot- com>
Date: Tue, 28 Nov 2006 12:56:58 -0500

Ben Bristow wondered: <<I work at a law firm, and have been assigned to write the Employee Manual for the support staff. This would be a proceedural, rather than a human resources guide; they want something that documents the duties and responsibilities of each paralegal, as well as general workflow in the firm. It would be used to provide basic training to new hires.>>

STC has a "policies and procedures" SIG ( that is worth contacting, as I'm sure they can provide specific input. Not sure whether they have a discussion group, but it might be worthwhile checking this out.

<<This is a big task that also happens to be incredibly fortuitous for me, as I will be attending grad school for Technical Writing this year. I've not done documentation like this before though, and so I'm wondering if anyone has any suggestions on style guides for this sort of thing. I can provide more details if needed.>>

Have a look at the following excellent and very practical article for some insights into how to combine your graduate research with your company's needs: Henze, B.R. 2006. The research-experiential internship in professional communication. Technical Communication 53 (3):339-347.

For some less excellent but still practical articles:

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Geoff Hart ghart -at- videotron -dot- ca

(try geoffhart -at- mac -dot- com if you don't get a reply)

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Input on Employee Manual project: From: Ben Bristow

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