RE: Measuring TW Performance

Subject: RE: Measuring TW Performance
From: "Brasel, Russell" <russell -dot- brasel -at- hccredit -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Dec 2006 12:24:35 -0600

As the first technical writer here, I have no idea what performance
guidelines we have in place, other than our in-house Time Track system.
All we do with that is list our daily activities and the time we've
spent on them. The report is sent to our CIO, and I guess he uses
it-well, I don't know when he uses it. Probably to justify an increase
in our departmental budget, which is always nice. . . But I digress.

I'm going to follow this thread, because as the company grows, it will
befall me in the near future to come up with some sort of
measurables/deliverables (or whatever) system.

Right now, I'm operating on a "When do you need it and It will be
finished when it's finished" basis.


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