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Re: Techie's List

Subject: Re: Techie's List
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
To: "Tariel, Lauren R" <lt34 -at- saclink -dot- csus -dot- edu>
Date: Tue, 30 Jan 2007 16:40:49 -0800

Lauren wrote:

Does the Better Business Bureau list all businesses or just their members that have signed ADR agreements?

-------

I don't know, sorry. The view I've seen is summary statistics in a BBB-produced report by industry. One of the industries summarized for the US is Employment Agencies--Temporary, which produced over 300 complaints in a recent year, of which BBB resolved 60%+, and found less than 10% un-pursuable. The number of reports requested in that same years for that industry was 7000+. There isn't info about whether hiring companies or temporary employees were asking for the report. I also can't say whether these Agencies were placing ditch diggers or software testers or what.
My experience using BBB for professional contracts is zilch, but I don't see why W2 contracting (if not 1099) wouldn't fall into some Temp Employment category. BBB does say they don't handle certain types of employment disputes (discrimination or other litigious areas where state agencies rule).

I used BBB several years ago to contact my wireless phone carrier when the wireless company's snot-nosed Customer Service and indifferent Tech Support had both failed to do anything about my specific complaint about a specific service I was paying for but not receiving. BBB involvement got, from my carrier, the attention I wanted, with bells on it.
I recall looking through more informative BBB data related to my work, but don't recall what it was or where I found it. Have a look at the bbb.com web site (dispute resolution topic) for the report I mentioned.

Ned Bedinger
doc -at- edwordsmith -dot- com



Tariel, Lauren R wrote:

Does the Better Business Bureau list all businesses or just their members that have signed ADR agreements?
"BCB--the Blacklisted Contractors Bureau" Ooooh. Can I be the mascot?
Lauren

________________________________

From: techwr-l-bounces+lt34=csus -dot- edu -at- lists -dot- techwr-l -dot- com on behalf of Ned Bedinger
Sent: Tue 1/30/2007 1:51 PM
To: Dick Margulis
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Techie's List



Dick Margulis wrote:
James Barrow wrote:
With all this talk about recruitment agencies, and which ones are
good or
bad, I'm wondering what value there would be in a site like Angie's
List:

<http://www.angieslist.com/AngiesList/>

A place where a tech writer - maybe IT consultants in general - could
go to
view feedback and opinions regarding recruitment agencies.
Sounds like an open invitation for libel lawsuits. I wouldn't touch it
with a ten-foot pole.

Better Business Bureau has a productive model, both for providing public
reports about businesses, and for dispute resolution involving consumer
and B2B complaints. I've found that they're effective, AND they get
some funding from the US Department of Commerce.

Contractors could follow suit (heh) and create an organization to manage
our collective memory about recruiters/agencies/clients, and to advocate
for our needs, mediate disputes, and generally drive the chill out of
these dark corners of our working lives.

To get started, we'd need a website with webmaster and developers, some
phone lines, ... , lawyers, grant writers, negotiators, lobbyists, and
maybe a few incidentals like office space in every state and country, a
group insurance plan (optional), and a volunteer Board to organize and
arrange it all. It'd be fun! Who's up for forming an exploratory
committee?

Dick., I hope we can count on you to volunteer your skills. In fact, I
think every one of us contractors should be willing to contribute to the
effort.

We'll need a name. Obviously, I'm too busy with the vision thing to do
any creative work. Who's got a name for us? All I can think of is
BCB--the Blacklisted Contractors Bureau. I don't think that really
captures the spirit of our mission, does it?

Oh, we'll be needing a mission statement too. Anyone have experience
with mission statements?

I'll summarize off-line responses to the list
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References:
Techie's List: From: James Barrow
Re: Techie's List: From: Dick Margulis
Re: Techie's List: From: Ned Bedinger
RE: Techie's List: From: Tariel, Lauren R

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