RE: maintaing a list of changes in User Guides between versions.

Subject: RE: maintaing a list of changes in User Guides between versions.
From: "Hickling, Lisa (TOR)" <lhickling -at- Express-Scripts -dot- com>
To: "Harris, Michael" <Michael -dot- Harris -at- innocon -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 8 Feb 2007 07:58:58 -0600

Generally, how do you alert your readers to changes in your end-user
documentation? Do you adopt a need-to-know approach (including
notifications for changes that were specifically requested perhaps by
clients while excluding notes for editorial and quality-related changes)
or do you slug it all in there?

More specifically,

***Do you include a change log in your front matter detailing
modifications to the documents since previous publication? If so, what
types of modifications do you document and to what level of minutia?

***Do you also include an archive of changes spanning several
generations of the product?

Lisa H.

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