Re: Why oh why oh why
As a profession, we are a resource that can help companies avoid or fix usability problems -- yet so few development organizations use us in that way, and often resist our efforts to advocate for the user. Along with customer support and training departments, we point out areas where customers have, and will have, problems with the product, but then we see management make decisions that go in a different direction. No wonder we get a little testy from time to time.
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- Re: Why oh why oh why, Beth Agnew
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