RE: Validating manuals

Subject: RE: Validating manuals
From: Kevin McLauchlan <kmclauchlan -at- safenet-inc -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 12 Apr 2007 14:22:56 -0400

Michelle Vina-Baltsas asked:

> My company QA department wants to begin validating our operating
> instructions against the software user interface (UI) documents . I use
> FrameMaker 7.0 (unstructured) to create the manual and am using
> conditional text to manually trace the UI tags to the specific
> sentences/passages in the FrameMaker file. This is very time consuming and
> tedious. Does anyone have to do this type of tracing to a UI or to another
> document type? If so, how are you doing it?

Are you the "new kid", by any chance?

In some organizations, it is customary to send the new kid in search of a
left-handed hammer or equivalent non-existent item.

Perhaps that's what's going on here.


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