What Tricks Do You Know for Making Things Easier to Find in a Large help File?

[Agnes Starr <zigrocstarr -at- yahoo -dot- com>]

It is delivered as both Web-based Help and as a CHM.
 
We have breadcrumbs, we have tried putting the location next to the search results using a trick we found on Peter Grainge's site.
 
Any other things you have tried - using Javascripting/ scripting, or any other tricks?
 
We used to use Robo - now switching to Flare.
 
Our users still say they find things hard to locate. 
 
Our Help file is huge.
 
Perhaps connect it to a different search engine? If so, what?
 
Any other ideas?
 
Thanks
 
A.S.

(cross-posted on HATT)

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