Re: Feedback requested: What doc format do your customers require?

Subject: Re: Feedback requested: What doc format do your customers require?
From: "Kevin Amery" <kevindamery -at- gmail -dot- com>
Date: Wed, 25 Apr 2007 16:01:17 -0400

Customers often aren't as impressed by new presentation technology as
we are. Many would still prefer a good old bound manual to pretty much
anything electronic.

(Please don't post in all the advantages of electronic publication. I
get it, trust me. But in my experience, if a customer complains about
the format of your docs, 9 times out of 10 the next thing they want
you to do is give them a hard copy manual.)

--
Until next time...

Kevin Amery
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Follow-Ups:

References:
Feedback requested: What doc format do your customers require?: From: Shawn
Re: Feedback requested: What doc format do your customers require?: From: Gene Kim-Eng

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