RE: Work/ed for IBM?

Subject: RE: Work/ed for IBM?
From: "Gordon McLean" <Gordon -dot- McLean -at- GrahamTechnology -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 8 Jun 2007 08:42:15 +0100

You might also get to work with the DITA stuff (oops, another acronym), they
created it after all!

Gordon

-----Original Message-----
From: techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- c
om] On Behalf Of Stuart Burnfield
Sent: 08 June 2007 05:04
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Work/ed for IBM?

IBM is such a huge organisation, it's hard to generalise. The subject matter
ranges from hardware to chip design, advanced research to legacy products
from the 1970s, mainframe, minicomputer and workstation OSes, applications,
languages, and more.

I expected a very hierarchical, bureaucratic place, but found the reverse.
The office where I worked (Perth office of the Australia Development Lab)
was very relaxed, and focused much more on doing good work than how you
looked while doing it.

IBM has bought a lot of companies over the past few years, so if your friend
lands in a project that's currently 'bluewashing' its products and manuals,
he or she will probably find it a mixture of the old company's culture and
the IBM culture.

IBM has a great range of resources available through its intranet, though it
took me quite to find all the good information sources. You end up knowing
much more than you ever wanted to about Lotus Notes.

A lot of the publishing tools are developed in-house so your friend will
have to learn about those, and it won't be readily transferable back to the
outside world.

I worked on a component of the mainframe operating system z/OS. My
colleagues tended to assume I knew the IBM jargon--APARs, PTFs, PSP
bucket--so I had to pick that up in a hurry.

At my location the developers did nearly all the writing. I actually did
very little writing during my various contracts there. That was one reason
why I didn't renew the last time.

Most of the 'lifers' or long-term information developers that I dealt with
in the US were very smart and competent people.

I got to work on a range of projects, but that might just be peculiar to
that location. I got the impression that many TWs elsewhere worked in a
"small cog, big machine" environment.

To sum up, IBM is like moving to another country that has the same language
but a different dialect and customs.

Stuart


> Has anyone here worke dfor IBM as a Tech Writer?
> A friend is going to an interview there in the coming > weeks and is
curious what the culture is like there, etc.
>
> I'm assuming it's a good place to be considering all the > style guides
and books they have produced on the topic.
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References:
Re: Work/ed for IBM?: From: Stuart Burnfield

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