Re: Nuts.

Subject: Re: Nuts.
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
To: Chris Borokowski <athloi -at- yahoo -dot- com>
Date: Thu, 28 Jun 2007 09:56:14 -0700

Chris Borokowski wrote:
> I can't speak for a general perception, but as someone with quite a bit
> of experience across the board in computing, this is what I see: the
> role has upgraded, and technical writers have not, and so increasingly
> we are seen as a marginal task (hire consultant to WTFM, then forget
> about it).
> My experience dictates that users actually need us more than ever
> before, because with their increased knowledge, they want increased
> abilities quickly, something current docs are rarely providing.

Would you please provide some real examples of role upgrades that we
need to avaoid being marginalized?

Also, I'd like to understand about the users who, with their increased
knowledge, need us more than ever. I tend to think that more
sophisticated users need us less, so perhaps a concrete example
illustrating your point would help me understand.


Ned Bedinger
doc -at- edwordsmith -dot- com

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Re: Nuts.: From: Chris Borokowski

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