Most illogical documentation

Subject: Most illogical documentation
From: Nancy Allison <maker -at- verizon -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 29 Jun 2007 14:30:33 -0500 (CDT)

This seems a Friday-ish topic for tech writers.

What is the most illogical bit of tech writing you've seen?

The earliest, and still one of the best, that I've come across was a passage about how to open the box. You could only have opened the manual if you had opened the packing box beforehand. (Manuals were not handed out like candy by the sales people, either -- too expensive. So really, honestly, if you were reading that page, you'd already opened the box.)

It even had a picture of the flaps of the box being opened and an arrow showing that the stuff had to come UP out of the TOP of the box, which is where the flaps were OPEN.

Naturally, I personally have never written anything quite that illogical, not even under duress! I swear!


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