Re: Most illogical documentation

Subject: Re: Most illogical documentation
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 29 Jun 2007 13:56:55 -0700

Along the same lines, I still marvel at the logical thinking that
results in SW online help containing instructions for installing
the SW. And the plastic seal on the box that tells me that
breaking the seal constitutes my acceptance of the terms of
the EULA - which is contained in the box.

Gene Kim-Eng

----- Original Message -----
From: "Nancy Allison" <maker -at- verizon -dot- net>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Friday, June 29, 2007 12:30 PM
Subject: Most illogical documentation

> This seems a Friday-ish topic for tech writers.
> What is the most illogical bit of tech writing you've seen?
> The earliest, and still one of the best, that I've come across was a passage about how to open the box. You could only have opened
> the manual if you had opened the packing box beforehand. (Manuals were not handed out like candy by the sales people, either --
> too expensive. So really, honestly, if you were reading that page, you'd already opened the box.)
> It even had a picture of the flaps of the box being opened and an arrow showing that the stuff had to come UP out of the TOP of
> the box, which is where the flaps were OPEN.


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Most illogical documentation: From: Nancy Allison

Previous by Author: Re: Nuts.
Next by Author: Re: "face time" at the office
Previous by Thread: Re: Most illogical documentation
Next by Thread: Re: Most illogical documentation

What this post helpful? Share it with friends and colleagues:

Sponsored Ads