RE: Guess what: we suck!

Subject: RE: Guess what: we suck!
From: Chris Borokowski <athloi -at- yahoo -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 17 Aug 2007 07:57:49 -0700 (PDT)

I've noticed the same thing. The business logic then gets more
complicated. If you're selling an aftermarket product, you can't make
the manual that comes with the software too competitive.

I would like to know more of these economic reasons. I'm guessing I
know two of them. First, software has become so expensive to develop
that support, training and consulting are bigger profit centers.
Second, so many people pirate the stuff that the company might as well
make its ten bucks selling them an instructional book.

--- Jessica Weissman <Jessica -dot- Weissman -at- hillcrestlabs -dot- com> wrote:

> Once upon a time more products included full manuals comparable to
> aftermarket books. This changed more for economic than other
> reasons, I
> think.
technical writing | consulting | development

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RE: Guess what: we suck!: From: Jessica Weissman

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