Runtime error opening pop-up

Subject: Runtime error opening pop-up
From: Joe Pollock <jpollock -at- tlcdelivers -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 19 Sep 2007 15:49:29 -0400 (EDT)


I am using RoboHelp X5 HTML.

We have just converted to CHM output vs HLP. Our QA group discovered that on the "first attempt to open" if a pop-up link is "quickly" double-clicked a Runtime error displays advising "Access is denied." After that you cannot force the error. The pop-up works.

If on your first attempt to open the pop-up you click normally, the pop-up works and you cannot force the error after that.

Any suggestions would be greatly appreciated.


Joe Pollock
Technical Writer
The Library Corporation
E-mail: jpollock at tlcdelivers dot com

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