Persona-based design, documentation and testing?

Subject: Persona-based design, documentation and testing?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>, Chris Borokowski <athloi -at- yahoo -dot- com>
Date: Thu, 20 Sep 2007 10:33:12 -0400

Chris Borokowski reports: <<Instead of designing the UI around the
system's evolving internal functions, the UI is instead designed
around a discrete set of user goals. The persona shapes the UI
design, because at each stage in the scenario you'd ask: "What would
Alice do next?" or "How would she respond to this?"... http://
The first part of the article is muddled, but when it picks up steam
it makes a good point about how we think about the users we code for
or write for.>>

It's a very useful tool indeed, but why not go right to the source?
Alan Cooper's team has done some of the seminal work on personas, and
they've published a batch of useful articles on the topic: http://

Also, check out Cooper's two books on the topic: "The Inmates are
Running the Asylum" and "About Face 3". Highly recommended.

-- Geoff Hart
ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
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Persona-based design, documentation and testing: From: Chris Borokowski

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