wmv file problem

Subject: wmv file problem
From: "Tammy Van Boening" <Tammy -dot- VanBoening -at- healthlanguage -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 9 Nov 2007 13:01:59 -0700


I received a training .wmv file via email. I have the most recent
version of windows media player loaded on my PC with Windows XP (SP2)
and no restrictions as to watching any type of multimedia. What's weird
about this file is that some of the recipients of the file can view the
file just fine in its wmv format using Windows Media Player and others
get only the audio - the video is distorted and shows only primary
colors and outlines. If I convert the file to .avi, then I and the
others who are having trouble can watch the video without any problem -
clear, clear video with the audio. I have attempted to compare the
systems between those who can view the file in its wmv format and those
you can't and I just can't seem to find any glaring "aha" or "gotcha"
that would explain this discrepancy.

Any and all advice would be appreciated!



Tammy Van Boening
Senior Technical Writer
Health Language, Inc.
Office: +1 (303) 307-4400 x254

This message, as well as any attached document, contains information from Health Language, Inc. that is confidential. The information is intended only for the use of the addressee named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this message or its attachments is strictly prohibited, and may be unlawful. If you have received this message in error, please delete all electronic copies of this message and its attachments, if any, destroy any hard copies you may have created, without disclosing the contents, and notify the sender immediately. Unless expressly stated otherwise, nothing contained in this message should be construed as a digital or electronic signature, nor is it intended to reflect an intention to make an agreement by electronic means.

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.


Previous by Author: Salary Negotiations - was STC Salary data collection
Next by Author: General formatting question for a TOC
Previous by Thread: RE: I need your help to create context-sensitive help.
Next by Thread: Re: wmv file problem

What this post helpful? Share it with friends and colleagues:

Sponsored Ads