Re: wmv file problem

Subject: Re: wmv file problem
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Tammy Van Boening" <Tammy -dot- VanBoening -at- healthlanguage -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 9 Nov 2007 19:03:08 -0800

Sounds like a video codec issue. Is everybody trying to
view the file with the same release of Media Player?
And which version of wmv was the file created in?
Some older player releases require the installation of
new/updated codecs to play videos recorded in the later
wmv version.

Gene Kim-Eng

----- Original Message -----
From: "Tammy Van Boening" <Tammy -dot- VanBoening -at- healthlanguage -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Friday, November 09, 2007 12:01 PM
Subject: wmv file problem

> All,
> I received a training .wmv file via email. I have the most recent
> version of windows media player loaded on my PC with Windows XP (SP2)
> and no restrictions as to watching any type of multimedia. What's weird
> about this file is that some of the recipients of the file can view the
> file just fine in its wmv format using Windows Media Player and others
> get only the audio - the video is distorted and shows only primary
> colors and outlines.

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wmv file problem: From: Tammy Van Boening

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