RE: Usability Professionals and Technical Communicators

Subject: RE: Usability Professionals and Technical Communicators
From: "Lauren" <lauren -at- writeco -dot- net>
To: "'Karen L. Zorn'" <k -dot- zorn -at- zorntech -dot- com>, "'Bill Swallow'" <techcommdood -at- gmail -dot- com>, "'Dan Goldstein'" <DGoldstein -at- riverainmedical -dot- com>
Date: Mon, 12 Nov 2007 14:22:15 -0800

Huh. I think that the brief introductory comments on this thread in an
answer to the question, "how are usability professionals and technical
communicators different, and how are they similar?" could make a nice
article for TechWr-L or other media vehicle. Perhaps if there was an
article that considered the differences and complements between usability
engineers and technical writers. I know so little about usability engineers
that I would be interested in reading a current article on the subject as it
relates to technical writing. I guess that can be food-for-thought for an
article writer.


> -----Original Message-----
> From: techwr-l-bounces+lauren=writeco -dot- net -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+lauren=writeco -dot- net -at- lists -dot- techwr-l -dot- com
> ] On Behalf Of Karen L. Zorn
> Sent: Monday, November 12, 2007 1:50 PM
> To: 'Bill Swallow'; 'Dan Goldstein'
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Usability Professionals and Technical Communicators
> Yet each have some key points of insight into each other's profession
> (albeit very, very limited on either side).
> On Nov 12, 2007 4:22 PM, Dan Goldstein
> <DGoldstein -at- riverainmedical -dot- com>
> wrote:
> > Being an expert on usability doesn't mean you know how to
> write. Being a
> > skilled writer about, say, pharmaceutical research doesn't
> mean you know
> > anything about usability.
> On a project a few years back I worked with a usability
> professional. Our
> skill sets complimented each other very well, I caught things
> of him, he
> caught things of mine, and we were a team when marketing or
> engineering
> wanted to make things absolutely impossible for the end user.
> There's a place for both skill sets in life.
> Karen L. Zorn
> Zorn Technologies, Inc.
> Mesa, AZ


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RE: Usability Professionals and Technical Communicators: From: Karen L. Zorn

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