Re: know your ... who?

Subject: Re: know your ... who?
From: jlshaeffer -at- aol -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 19 Feb 2008 17:10:29 -0500

Lauren wrote:

For example, a document prepared for recent high school graduates should be
written for that audience, so the writer should know how to write for high
school graduates. Such documentation should not contain complex terms that
require a college education to understand. A writer doesn't need to meet
every high school graduate that uses the document to know how to write for a
high school graduate. So I really don't understand the issue here. Writers
must know the audience of their documents.
End quote

Sounds good, but for many questions that are answered on this list with a "know your audience," that model does not work.

For example:

Does the recent high school graduate prefer a textual link or an iconic button?
Does the recent high school graduate use the Index or the Table of Contents or the Search button first?
Does the existence of 4 or more heading levels help them follow the material?
Which is proper, "an SQL ..." or "a SQL ... ?

I'm running out, but I'm sure there are even better counter-examples in the archives.

Jim Shaeffer

More new features than ever. Check out the new AOL Mail ! -

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


RE: know your ... who?: From: Lauren

Previous by Author: RE: Writers job description/definition
Next by Author: Re: How to and the Gerund Response
Previous by Thread: RE: know your ... who?
Next by Thread: RE: know your ... who?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads