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RE: Compare and Contrast Doc Group Performance -- What's aWorld-Class Doc Group Look Like?
Subject:RE: Compare and Contrast Doc Group Performance -- What's aWorld-Class Doc Group Look Like? From:john -at- garisons -dot- com To:"John Rosberg" <jrosberg -at- interwoven -dot- com> Date:Wed, 12 Mar 2008 10:13:32 -0400 (EDT)
It's virtually impossible to compare such things. Too many other factors
get in the way of evaluating just the tech pubs departments. You have to
take into account software development methodologies, group and department
structure, tools and technologies, and of course, corporate goals and
priorities.
The only way I can think of is a totally hypothetical competition: get a
group of each company's employees together and give them each the same
task to do and evaluate them on how quickly and how well they did it.
Other than that, you have to make a judgment call, and those are
notoriously subjective. That, or just look at the end results they produce
and ask their ultimate audience how well they function.
My 2¢,
John G
> <snip> no one seemed to have an idea
> of how to compare two doc organizations -- that is, how does HP's doc
> team performance compare to that of Sun? (entirely hypothetical and
> arbitrary choices of company names, please insert and honor all
> appropriate Trade and Service marks).
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