RE: WebHelp and Firefox 3 beta

Subject: RE: WebHelp and Firefox 3 beta
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 4 Apr 2008 10:13:07 -0400

Just to keep y'all in the loop:

Neal from Madcap was in my mailbox just hours after I posted, saying
that he has just a few sporadic reports of problems similar to what I
reported, but he doesn't see it himself when he generates a WebHelp
project and views it with Firefox 3beta. The suggestion is that it's
probably something peculiar I've done in creating my project, that's
(apparently) done by only a minority of other WebHelp-makin' Flare
users. The trick will be to discover what that peculiarity is.

So, at Neal's request, I've sent him some project source along with two
views of the startpage.htm from that project's output, one as seen from
IE, and one as seen (or not really seen) from Firefox 3beta.
Will keep y'all posted if anything turns up.... at least the Sales-Eng
guy and I are not imagining it. :-)

On Behalf Of McLauchlan, Kevin reported:
> I know this is still beta, and I'm not going to worry about it until
> it's released, but one of our field guys reports that my WebHelp
> (prepared in Madcap Flare) is broken for Firefox 3 beta. He says the
> startpage just shows a bunch of empty blocks.
> The same help works fine on current and previous Firefox, Opera, and
> 6. Even seemed ok on Konqueror the one time I checked.
> Anyway, I'll download and start messing with it next week, but
> this a heads-up for all you WebHelp folks.

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WebHelp and Firefox 3 beta: From: McLauchlan, Kevin

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