Re: What about Technical Writer vs Communicator?

Subject: Re: What about Technical Writer vs Communicator?
From: "Bill Swallow" <techcommdood -at- gmail -dot- com>
To: "Ned Bedinger" <doc -at- edwordsmith -dot- com>
Date: Tue, 6 May 2008 11:56:39 -0400

> My experience is that API documentation users are among the most
> resourcefully self-sufficient of audiences. If something doesn't work as
> documented, the error message, declaration, or googling will turn up a
> lead. I've heard API and SDK developers wonder why "documentation" is
> even necessary.

Huh. I have the exact opposite experience. SDK and API developers take
documentation extremely seriously and often show visible disgust when
they're using someone else's SDK and can't find the info they're
looking for in the documentation. Google's an option, but one they'd
rather not use.

--
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
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References:
RE: What about Technical Writer vs Communicator?: From: Hemstreet, Deborah
RE: What about Technical Writer vs Communicator?: From: Gause_Brian
Re: What about Technical Writer vs Communicator?: From: Ned Bedinger

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