RE: Word to PDF Prob

Subject: RE: Word to PDF Prob
From: kathleen -at- writefortheuser -dot- com
To: Sean Brierley <sbrierley -at- Accu-Time -dot- com>
Date: Tue, 13 May 2008 19:01:19 -0700


I didn't see the original post, but I've been having problems creating
pdf's ever since we installed CS3. Many times when I tried, the Word and
Acrobat would crash. So what I started doing was saving a copy of the
file just to create pdf's. But, I think I've discovered what causes the
problem--having the document in print preview when I start up Acrobat.
Since I've started changing the Word doc to Normal view, I haven't had
problems (until today, when I forgot).

Just a tip in case anyone else is having weird issues.

Regards,

Kathleen

> -------- Original Message --------
> Subject: RE: Word to PDF Prob
> From: "Sean Brierley" <sbrierley -at- Accu-Time -dot- com>
> Date: Tue, May 13, 2008 10:46 am
> To: "techwr-l List" <techwr-l -at- lists -dot- techwr-l -dot- com>
>
>
> Hi,
>
> IT guys often are unfamiliar with Acrobat. But, without knowing what
> steps you are taking, it's difficult to say how to proceed. Make sure
> you are embedding and subsetting your fonts, make sure your fonts are
> embeddable, check that Distiller is set to fail if fonts are missing
> (otherwise, you won't send the font in the PDF), and make sure all your
> applications have the latest patch or revision.
>
> Cheers.
>
> ___________
> Sean Brierley
> Technical Writer
> www.accu-time.com
>
>
>
> -----Original Message-----
> From: Keith Hansen [mailto:KRH -at- weiland-wfg -dot- com]
>
> Sean,
>
> I think I'll need to contact my IT person to sort this one out!
>
> Until yesterday, I had no problems generating PDFs. However, another
> person has been conducting various tests on my computer & changing PDF
> configurations. (The PDF Writer seems to have appeared at that point...)
> Now, I'm encountering a whole series of error messages and cannot
> generate PDFs.
>
> In other words, it seems too complex for me even to begin explaining!
> (And my knowledge of PDF is quite limited...)
>
> However, thanks for your willingness to help!
>
> Keith
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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