COTS Training Evaluations

Subject: COTS Training Evaluations
From: "Osborne, Mark *" <mark -dot- osborne -at- fda -dot- hhs -dot- gov>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 14 May 2008 10:32:26 -0400

Hi Everyone,

My company is starting a new contract to create a Web portal and data
mining tool from COTS. I have been assigned to be the Training Lead. As
my first assignment, I have been asked to go through our list of
prospective vendors and see what I can find out about their reputations
for providing training support to customers and (even) potential
customers. I am not allowed, at this point, to contact the vendors
themselves. I have been to their Web sites, of course, but need more
(and objective) info.

Any suggestions? Please?

Mark A. Osborne

Technical Writer
PSI INTERNATIONAL, Inc.
mosborne -at- psiint -dot- com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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