Usability - any experiences or processes to share?

Subject: Usability - any experiences or processes to share?
From: Mary Arrotti <mary_arrotti -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 23 May 2008 08:18:51 -0700 (PDT)

I'm part of a new usability team at my company. We're tasked with improving the usability of our web-based platform. We're still at the early stage (just had our second mtg). And we're still looking to define exactly how &amp; what we need to accomplish (no small effort).
If anyone has been involved with a similar process or is part of an organization that has gone through a similar effort - I would love to hear from you. If you could contact me off-line, I would really appreciate it. I'll be happy to share any info I get or develop&nbsp;that may be of use to the list.
Much thanks,


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